The Eliteboutique FAQ answers the most common questions about our luxury product sourcing and personal shopping service in Ireland.
Eliteboutique is an Ireland-based luxury product sourcing and personal shopping service. Tell us what you are looking for and we will search our established supplier network, extended catalogue and the wider marketplace for suitable options.
Simply send us a picture or screenshot of the item you are looking for through our Find It For Me sourcing form. Your name, telephone number and email address are required so we can contact you about your request.
No. A clear picture or screenshot is usually enough for us to begin searching. If you know the product name, model or reference, you can include that too.
No. Size, colour and budget are optional. Add them only where they are relevant to what you are looking for.
No. There is no charge and no obligation to submit a sourcing request.
No payment is required when you ask us to source an item. A deposit is only required if you decide to proceed with an order.
We review the information you provide and search for suitable options. If we find something relevant, we contact you with available details and pricing so you can decide whether you want to proceed.
No. Availability changes and some products may not be available through our sourcing channels. If we cannot locate a suitable option, we will let you know.
Yes. Sourcing requests may include both branded and non-branded luxury products. We search the sourcing channels and wider marketplace available to us depending on the individual request.
Requests can include handbags, fashion, footwear, fragrance, jewellery, watches, accessories, luxury gifts and other hard-to-find products. If you are unsure whether we can help, simply send us a picture and ask.
Yes. You can also browse our extended catalogue. If you find something you like, send us a screenshot or product reference and we can check it for you.
Normal supplier orders generally take approximately 21–25 days unless a different delivery estimate is provided before you place the order.
No. Delivery timeframes are estimates and can be affected by supplier availability, courier movement, seasonal demand and other circumstances outside our control. We will provide the best available estimate before you decide to order.
Tell us before ordering. We can advise whether the expected sourcing and delivery timeframe is suitable, but we cannot guarantee a particular date unless this has been specifically agreed.
Yes. Where we find a suitable sourcing option, we provide the relevant pricing information before you decide whether to proceed.
Yes. WhatsApp can be used for sourcing enquiries, product questions, pictures and ongoing communication about your request.
Yes. Eliteboutique has customer reviews available through our Google Business Profile.
Read Eliteboutique customer reviews
If you experience a problem with an order, contact Eliteboutique as soon as possible. We will review the issue and provide the appropriate assistance in line with your consumer rights and our applicable policies.
Please refer to our website policies for information about delivery, returns, refunds, privacy and your consumer rights.
Send us a picture or screenshot and let Eliteboutique search for suitable options for you.
Disclaimer: Eliteboutique is an independent luxury product sourcing and personal shopping service. Sourcing requests are handled individually and availability, product details and pricing may vary depending on the supplier or marketplace used. Submitting a sourcing request does not create an obligation to purchase.
Please refer to our Policies for full Terms & Conditions
