This Shipping Policy applies to all orders placed on Eliteboutique.ie. This website is operated by Paschal Sage, trading as Eliteboutique, based in Clare, Ireland.
Estimated delivery times vary depending on product type and stock availability.
Ireland: typically 1–2 working days for selected ready-to-ship items, and approximately 10–21 working days for other products.
European Union: approximately 10–21 working days.
United Kingdom: approximately 10–21 working days.
Some products may require additional sourcing and processing time depending on availability and demand.
Delivery timeframes are estimates only and may vary due to customs clearance, courier delays, seasonal demand, or other external factors outside our control.
If you require an item urgently, please contact us via WhatsApp before ordering and we will advise on current availability and estimated delivery times where possible.
In accordance with EU consumer law, all orders will be delivered within a maximum of 30 days unless otherwise agreed with the customer.
Delivery costs are calculated at checkout and clearly displayed before payment is completed.
From time to time, we may offer free delivery promotions, which will be clearly stated on the website.
Where tracking is available, tracking details will be provided once your order has been dispatched. Customers are responsible for ensuring that delivery details are entered correctly at checkout.
While we aim to meet all estimated delivery timeframes, delays may occasionally occur due to:
If your order is delayed, you may contact us and we will provide an update.
If your order has not arrived within the expected timeframe:
If delivery cannot be completed within a reasonable timeframe, you may be entitled to a refund in accordance with your consumer rights.
It is the customer’s responsibility to provide accurate delivery information. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided at checkout.
For deliveries outside Ireland, you may be subject to import duties, taxes, or customs charges.
These charges are the responsibility of the customer and are not included in the product or delivery price.
Eliteboutique is responsible for the goods until they are delivered to you. If your order is lost or damaged during delivery, please contact us and we will arrange a suitable resolution, including replacement or refund where appropriate.
For any shipping-related queries, please contact us through the website.
