Last updated: 7 September 2026
This Shipping Policy applies to orders placed with Eliteboutique following a sourcing request or other order. Eliteboutique is an Ireland-based business serving customers from County Clare.
Delivery times depend on whether the item is already available for dispatch or must first be sourced from a third-party supplier.
Where an item is already held by Eliteboutique and ready to dispatch, normal courier delivery within Ireland is generally approximately 1–2 working days after dispatch.
We will provide the expected dispatch and delivery information before your order is confirmed where possible.
Where an item must first be sourced from a third-party supplier, normal delivery is generally estimated at approximately 21–25 days from confirmation of the order unless a different timeframe is advised before ordering.
This estimate includes the time required for sourcing, supplier processing, movement through the supply chain and final delivery.
Some products may take more or less time depending on supplier availability, location, courier movement, seasonal demand or other circumstances.
Where possible, we will provide the expected delivery timeframe before you decide whether to proceed with an order.
If a different delivery period is expected for a particular item, this will be explained before the order is confirmed.
If you require an item for a particular date, please tell us before ordering so that we can advise whether the expected timeframe is suitable.
Where no different delivery period has been agreed with you, Irish consumer law generally requires goods to be delivered without undue delay and no later than 30 days after the sales contract is concluded.
If an order is expected to require longer than 30 days, that longer delivery period must be agreed with you before the order is placed.
Once an order has been confirmed and any required deposit or payment has been received, we will begin the relevant sourcing or dispatch process.
For sourced items, processing begins with the supplier and may include sourcing confirmation, supplier preparation, onward transport and final delivery.
For items already held by Eliteboutique, dispatch will normally take place as soon as reasonably possible.
Any applicable delivery charge will be confirmed before you agree to place the order.
The total known price, including any applicable delivery charge, will be provided before the order is confirmed.
Where tracking is available, tracking information will be provided once the relevant shipment has been dispatched and tracking details have been issued.
Tracking may not become active immediately after a shipment reference is created.
Although we aim to meet the delivery estimate provided, delays can occasionally occur due to:
If we become aware of a significant delay, we will provide updated information where available.
If your order has not arrived within the expected timeframe, please contact Eliteboutique so that we can check the delivery or sourcing status.
If delivery does not take place within the agreed timeframe, or within the legal delivery period where no different timeframe has been agreed, you may have rights to set an additional reasonable period for delivery and, in certain circumstances, to cancel the sales contract and receive a refund.
Customers are responsible for providing accurate and complete delivery information.
If you realise that information supplied is incorrect, please contact us as soon as possible.
We will try to assist where possible, but additional courier or redelivery costs caused by incorrect information provided by the customer may be payable by the customer where permitted by law.
Where Eliteboutique agrees to deliver an order outside Ireland, the expected delivery timeframe and any known delivery charges will be confirmed before the order is placed.
Import duties, taxes, customs charges or local administration fees may apply depending on the destination and the way the goods are supplied. Where such charges are not included in the quoted price, this will be made clear before you agree to order where reasonably known.
Where Eliteboutique arranges the delivery, the goods remain at Eliteboutique’s risk until you, or a person nominated by you, takes physical possession of them.
If an item is lost or damaged while being delivered by a carrier arranged by Eliteboutique, please contact us so that we can investigate and provide the appropriate remedy.
For information about cancellations, returns and refunds, please read our Return Policy.
For information about ordering, deposits and consumer rights, please read our Terms and Conditions.
If you have a question about an existing order or delivery, please use our Contact page.
